At Healinglikeme and its apps, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when accessing or using our video and media on our website and apps (referred to as "Service" or "Website"). By using our Service, you consent to the data practices described in this policy.

1. Information We Collect

  1.1 Personal Information: When you register for an account or use certain features of our Service, we may collect personal information that can identify you, such as your name, email address, contact information, and any other information you voluntarily provide.

  1.2 Video, Audio, and Other Data: Our Service allows you to upload and share videos, patient experiences, and other related content. We may collect and store these videos, audio, and content, including any personal information contained within them, to provide you with the Service and improve user experience.

  1.3 Usage Information: We may automatically collect certain information about your interactions with our Service, including your IP address, browser type, device information, pages visited, and referring/exit pages. We may also collect information about how you use the Service, such as your search queries, preferences, and usage patterns.

2. Use of Collected Information

  2.1 Provide and Improve the Service: We use the collected information to operate, maintain, and enhance the functionality of our Service, provide customer support, and respond to your inquiries. This includes analyzing user behavior and preferences to improve the user experience and customize the content and advertisements you see.

  2.2 Communication: We may use your contact information to send you administrative notifications, updates, and promotional materials related to the Service. You can opt-out of receiving promotional communications by following the instructions included in those communications.

  2.3 Research and Analytics: We may use anonymized and aggregated information for research purposes, data analysis, and to improve our Service. Such information will not identify you personally.

  2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose information to protect our rights, privacy, safety, or property, or that of others.

3. Sharing of Information

  3.1 Third-Party Service Providers: We may engage trusted third-party companies and individuals to perform functions and provide services necessary for the operation of our Service. These third parties may have access to your personal information to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests or court orders.

  3.3 Business Transfers: In the event of a merger, acquisition, reorganization, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our Service regarding any change in ownership or use of your personal information.

  3.4 Consent: We may share your information with your explicit consent or as otherwise disclosed at the time of collection.

4. Data Security

  We take reasonable measures to protect the security of your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Children's Privacy

  Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that the personal information of a child has been provided to us without verifiable parental consent, we will promptly delete such information from our records. If you believe that we may have collected personal information from a child under the age of 18, please contact us immediately at info@healinglikeme.com.

6. Your Choices

  6.1 Access and Update: You have the right to access, correct, update, or delete your personal information stored with us. You can do this by logging into your account settings or by contacting us directly.

  6.2 Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

  6.3 Communications: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.

7. Third-Party Links

  Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to this Privacy Policy

  We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Service. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Service after any changes have been made signifies your acceptance of the revised Privacy Policy.

9. Contact Us

  If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at info@healinglikeme.com.

  By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.